If u have a choice to make a friend and enemy, which one do you choose? I believe there is some people who choose to make enemy. Why? Why dont u tell me why?
I have seen many examples in government sector, esp when you have the power, what would you do?
Eg. Police sergeant having the power to giving discount for speeding ticket, fire station officer have the power to approve the fire safety check, income tax officer having power to fine, government pharmacist have the power to dispense, i think you can think of many examples.
I have personally encountered many occassion with Malay officers and also my own race, Chinese officers. Which one do you think you prefer? To deal with Malay or Chinese?
From my own experience, Malay officers is a bit slow in service, but they can get the things done and more compassionate. Chinese officers is fast but they tend to follow the rules strictly. As Chinese saying, "no give face" attitute. Some Chinese officers are more kiasu and kiasi. Maybe it is in our gene, i myself also kiasu and kiasi a bit.
Let say you are a pharmacist in government hospital, so you are dispensing medicine to an elderly patient for the duration of 1 month. The patient have transportation problem becoz he live alone and ask for 2 month supplies of medicine. Your hospital policy is to dispense only 1 month supplies, and the patient need to come back after one month to get the new supplies. The patient is asking for your help, what would you do? Will you bother to find a solution for the patient?
2 comments:
Interesting blog, just came across it today. In Kiasu Land, arrange for courier service to send other mth supplies to patient's house provided 1) doctor does not have to monitor patient's progress 2) patient has been advised/counselled by pharmacist on product previously. Courier service would call patient before delivery - like pizza! Many hospitals have online pharmacy service. Many common medical items at hospitals come with information leaflets for patients to digest information leisurely at home.
that is why i dont understand why the hospital pharmacist didnt help that patient. I pity the patient when she came and complained to me, yet there is nothing i can do.
Post a Comment